Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026
Reviewers describe price discussions
Two reviews say the person they dealt with became hostile after a customer questioned a price, discount, or down payment. Another says an agreed senior discount was missing at payment and no invoice was produced.
THIS COMPANYIN TAMPA: SHARE OF COMPLAINTS ABOUT EACH
Deposit, refund or cancellation
1 · 4% in Tampa
Load or items refused
1 · 7% in Tampa
Bill higher than the quote
1 · 5% in Tampa
Rude staff
1 · 22% in Tampa
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Ask who will handle the job
One review names John as saying he was the owner; another calls Sam the owner. Ask who will take payment and handle the job.
- One review says county rules cap down payments at 10 percent, which the reviewer cites against a 50 percent request.
- Two reviews praise the company for listening to the customer or replying promptly to email.
- The four five-star reviews are dated September and October 2022; all six one-star reviews are dated March 2023 to June 2024.