How much does it cost?
FROM WASTECONNECTIONS.COM#NEW-PORT-RICHEY · READ 14 OCT 2026Tire charges depend on the load
Does your load fall under car, truck, tractor, or bulk tires? The schedule prices bulk tires by weight.
ITEM FEES
Car tire $3 · Truck tire $6 · Tractor tire $12 · Bulk tires (per ton) $120
Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 232 WITH A COMPLAINT27of 232 bad reviews with a reason
are about a bill above the quote or billing mistakes
are about a bill above the quote or billing mistakes
This company12%
Tampa12%
Showing up on time
COUNTED FROM 2,032 GOOGLE REVIEWS TO OCT 20265
bad reviews about late or missed delivery
of its 232 bad reviews with a reason · in Tampa, 9% of complaints are about this
2
bad reviews about late or missed pickup
of its 232 bad reviews with a reason · in Tampa, 4% of complaints are about this
140
bad reviews about missed trash pickup
of its 232 bad reviews with a reason · in Tampa, 48% of complaints are about this
Where can it go?
GOOGLE REVIEWS TO OCT 2026
✓Placed exactly where asked · 1 review
!Complaints about where it was placed · 6 bad reviews
!Damage to property · 19 bad reviews
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Reviewers report problems canceling
People report long holds when closing an account and continued billing after cancellation. Reports of damaged or removed bins appear in 12 reviews, including crushed containers and missing lids.
THIS COMPANYIN TAMPA: SHARE OF COMPLAINTS ABOUT EACH
Missed trash pickup
140 · 48% in Tampa
Phone calls and callbacks
87 · 33% in Tampa
Rude staff
52 · 22% in Tampa
Billing mistakes
19 · 8% in Tampa
Damage to property
19 · 7% in Tampa
Load or items refused
18 · 7% in Tampa
Price felt too high
16 · 9% in Tampa
No complaints in them about weight overage charges.
What do happy customers mention?
COUNTED FROM ITS 2,032 GOOGLE REVIEWS · NO QUOTES
Quick, clear replies24
Did what they said they would21
Fair prices9
Office and phone staff helpful and friendly7
Reliable on-time weekly pickup4
Bulky, hazardous, e-waste and appliance special pickups3
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
406 of 624bad reviews with text
got an owner reply
got an owner reply
Tampa average: 65% of bad reviews answered
Who runs it
Part of a national waste company
From its listing and website
Location and hours
ADDRESS AND HOURS FROM ITS GOOGLE LISTINGReviewers report before-dawn pickups
Before dawn, reviewers report pickups; one customer says in a review that the bin was set where they asked.
6800 Osteen Rd, New Port Richey, FL 34653
Directions ↗ Mon–Thu 8 AM–4:30 PM · Fri 8 AM–4 PM · Sat–Sun Closed
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCECall the Pasco West FAQ number
For dumpster questions, the Pasco West FAQ points renters to 727-847-9100.
- Eleven reviews describe rising prices or fees over time.
- Three reviews say rate or fee increases came without notice.
- Three reviews say cardboard boxes or lawn debris were not taken.
Compare with
All 629 in Tampa →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Its website (wasteconnections.com#new-port-richey): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026