Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 29 WITH A COMPLAINT

2of 29 bad reviews with a reason
are about a bill above the quote or billing mistakes

This company7%

Tampa12%

Showing up on time

COUNTED FROM 442 GOOGLE REVIEWS TO OCT 2026

reviews praising on-time delivery and pickup

4–5★ reviews

bad reviews about late or missed delivery

of its 29 bad reviews with a reason · in Tampa, 9% of complaints are about this

bad review about late or missed pickup

of its 29 bad reviews with a reason · in Tampa, 4% of complaints are about this

bad reviews about missed trash pickup

of its 29 bad reviews with a reason · in Tampa, 48% of complaints are about this

What do public records show?

FMCSA · FETCHED 6 OCT 2026

Federal records list inactive status

Federal records list USDOT 548785 as inactive. In the last 24 months, they show no roadside inspections, no inspections that took a vehicle out of service, and no crashes. They list no federal orders taking the carrier out of service.

USDOT548785 Inactive Fleet96 trucks · 78 drivers On FMCSA since1994 · 32 years Out-of-service ordersNone

0 roadside inspections in 24 months

0 crashes in the last 24 months (how to read this)

Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026

✓Placed exactly where asked · 2 reviews

!Damage to property · 2 bad reviews

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

Refused loads draw unusual complaints

Refused loads take up a larger share of complaints here than across Tampa. Since October 2023, reviewers have complained about loads or items the company turned away.

THIS COMPANYIN TAMPA: SHARE OF COMPLAINTS ABOUT EACH

Missed trash pickup 15 · 48% in Tampa

Phone calls and callbacks 9 · 33% in Tampa

Rude staff 9 · 22% in Tampa

Load or items refused 5 · 7% in Tampa

Price felt too high 4 · 9% in Tampa

Late or missed delivery 3 · 9% in Tampa

Deposit, refund or cancellation 3 · 4% in Tampa

No complaints in them about weight overage charges or where it was placed.

What do happy customers mention?

COUNTED FROM ITS 442 GOOGLE REVIEWS · NO QUOTES

Quick, clear replies13

Did what they said they would9

Fair prices5

On time, as promised3

Placed exactly where asked2

Bulky, hazardous, e-waste and appliance special pickups2

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

37 of 142bad reviews with text
got an owner reply

Tampa average: 65% of bad reviews answered

Who runs it

Part of a national waste company

From its listing and website

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING

11500 43rd St N, Clearwater, FL 33762

Mon–Thu 8 AM–5 PM · Fri 8 AM–4 PM · Sat–Sun Closed

Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Ten reviews dated 2019 to 2024 describe price increases or added fees.
One review says the company refuses to remove bins from private property on a commercial month-to-month account after a 30-day termination notice, and another says signing a DocuSign rate change locked the customer into a three-year term.
Three reviews dated 2025 and 2026 say calls, emails, or complaints received no response.