Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 122 WITH A COMPLAINT

23of 122 bad reviews with a reason
are about a bill above the quote or billing mistakes

This company19%

Tampa12%

Showing up on time

COUNTED FROM 3,489 GOOGLE REVIEWS TO OCT 2026

reviews praising on-time delivery and pickup

4–5★ reviews

bad reviews about late or missed delivery

of its 122 bad reviews with a reason · in Tampa, 9% of complaints are about this

bad reviews about late or missed pickup

of its 122 bad reviews with a reason · in Tampa, 4% of complaints are about this

bad reviews about missed trash pickup

of its 122 bad reviews with a reason · in Tampa, 48% of complaints are about this

Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026

!Complaints about where it was placed · 2 bad reviews

!Damage to property · 1 bad review

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

Some reviewers report bills after cancellation

After canceling, at least 11 reviewers say carts stayed behind, refunds failed to arrive or bills kept coming. In one owner reply, the customer has a signed 60-month service agreement.

THIS COMPANYIN TAMPA: SHARE OF COMPLAINTS ABOUT EACH

Missed trash pickup 58 · 48% in Tampa

Phone calls and callbacks 45 · 33% in Tampa

Late or missed delivery 30 · 9% in Tampa

Rude staff 29 · 22% in Tampa

Billing mistakes 19 · 8% in Tampa

Price felt too high 14 · 9% in Tampa

Deposit, refund or cancellation 12 · 4% in Tampa

No complaints in them about weight overage charges.

What do happy customers mention?

COUNTED FROM ITS 3,489 GOOGLE REVIEWS · NO QUOTES

Did what they said they would65

Quick, clear replies18

Crew returns cans neatly and leaves no mess15

Reliable on-time weekly pickup13

No damage to the driveway12

Bulky, hazardous, e-waste and appliance special pickups6

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

385 of 433bad reviews with text
got an owner reply

Tampa average: 65% of bad reviews answered

Who runs it

Part of a national waste company

From its listing and website

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING

5170 126th Ave N, Clearwater, FL 33760

Mon–Fri 8 AM–5 PM · Sat–Sun Closed

Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Bagged yard waste pickup

An owner reply says bagged yard waste is collected once a week. The preferred volume is about two cubic yards.

Ten reviews describe carts or bins not arriving after signup.
Eleven reviews describe bills rising through rate increases, added charges, or lost discounts.
Four reviews say price or fee changes were applied without notice.
At least eleven reviews describe problems after cancelling, such as carts left at the property, refunds not received or continued bills.
Nine reviews report waits of 25 minutes or more when calling the company.
Seven reviews describe bills covering three months at a time.
Six reviews describe door-to-door sales visits.