dumpelo City, ZIP or company
Junk removal company

Hicks and Sons Junk Removal

Smyrna, GA · 4.8★ from 187 Google reviews

Call (770) 318-2746Website ↗Directions
GOOGLE RATING
4.8★
187 reviews · 36 in the last 12 months
1–2★ REVIEWS WITH TEXT SINCE OCT 2023
2
reasons below
TRUCKS ON FMCSA RECORD
3
USDOT 3738769
SUMMARY
Damage repairs and a pending refund

A 2016 review says the customer arranged repairs independently after a damage complaint. The reviewer said a partial refund was still pending months later.

WRITTEN WITH AI FROM THE FACTS ON THIS PAGE · EACH CLAIM CHECKED · HOW WE WRITE: /METHOD/

What do public records show?

FMCSA · FETCHED 6 OCT 2026
An inactive federal record

The federal record is inactive, with no roadside inspections or crashes shown for the 24 months covered.

USDOT3738769 Inactive Fleet3 trucks · 3 drivers On FMCSA since2021 · 5 years Out-of-service ordersNone
0 roadside inspections in 24 months
0 crashes in the last 24 months (how to read this)

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026
THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH
Rude staff 1 · 25% in Atlanta

What do happy customers mention?

COUNTED FROM ITS 187 GOOGLE REVIEWS · NO QUOTES
Reviewers praise bulky-item jobs and fair prices

Eight reviews cover one-off bulky-item haul-away, and reviewers more often praise fair pricing and dependability here than at a typical company in the area.

Fair prices21
Did what they said they would13
Quick, clear replies8
Easy to deal with5
Quote by photos, phone or free in-person estimate2

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023
3 of 8bad reviews with text
got an owner reply
Atlanta average: 39% of bad reviews answered

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING
1701 Spring St SE, Smyrna, GA 30080
Open 24 hours
Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Estimates and pickup timing

Pricing depends on how much truck space items take up, and the website says it gives a free on-site estimate before work starts. The website says same-day and next-day pickups are often available, depending on the day’s schedule.

  • Website says it will match or beat any local competitor's price, with no terms given for the guarantee.
  • Website lists tires and paint, concrete, bricks and wood among items it removes.
  • Website says appliances go to metal recycling, TVs and computers to e-waste channels, and unusable items to the Cobb County transfer station.
  • The About page's served-area list does not name Mableton, Hiram, Douglasville, Norcross, Johns Creek, Brookhaven or Lawrenceville, although the areas-we-serve page names all of them.

Sources and method

Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Its website (hicksandsonsjunkremoval.com): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026
FMCSA company census and roadside inspections, USDOT 3738769Fetched 6 Oct 2026
Request a correctionOwn this company? Claim this page