Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 6 WITH A COMPLAINT0of 6 bad reviews with a reason
are about billing
are about billing
This company0%
Atlanta15%
4 reviews say the price was explained upfront.
Showing up on time
COUNTED FROM 975 GOOGLE REVIEWS TO OCT 20265
reviews praising on-time delivery and pickup
4–5★ reviews
2
reviews mentioning same-day delivery
4–5★ reviews
Where can it go?
GOOGLE REVIEWS TO OCT 2026
!Damage to property · 1 bad review
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Complaints reviewers raised since October 2023
Price, staff conduct or property damage drew complaints in six bad reviews since October 2023.
THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH
Price felt too high
3 · 8% in Atlanta
Rude staff
2 · 25% in Atlanta
Damage to property
1 · 6% in Atlanta
No complaints in them about late or missed delivery, late or missed pickup, bill higher than the quote, billing mistakes or weight overage charges.
What do happy customers mention?
COUNTED FROM ITS 975 GOOGLE REVIEWS · NO QUOTES
Fair prices75
Quick, clear replies27
Easy to deal with16
Did what they said they would15
Quote by photos, phone or free in-person estimate7
Easy online booking, payment and scheduling6
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
11 of 13bad reviews with text
got an owner reply
got an owner reply
Atlanta average: 39% of bad reviews answered
Location and hours
ADDRESS AND HOURS FROM ITS GOOGLE LISTING3015 Canton Rd Ste 7, Marietta, GA 30066, United States
Directions ↗ Mon–Sun 7 AM–12 AM
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCEPrice adjustments and a pickup call
The company has corrected problems with price adjustments or discounts. A pickup driver arrived without calling first, one reviewer says.
- The website lists a 12-cubic-yard dumpster at 10 by 8 by 4.25 feet, and reviews mention 10-yard and 12-yard dumpsters and an 11x7x4 dumpster.
- Twelve reviews describe arrival before the booked window, and three describe a late arrival.
- Five reviews describe a call from the crew 15 to 45 minutes before arrival.
- Four reviews describe the company correcting a problem through a price fix or a discount.
- The website header reads 'Neighborly Company', and one review calls this location a local franchise.
Compare with
All 659 in Atlanta →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026