Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 7 OCT 2026
Refunds and order-size disputes
A smaller-than-ordered dumpster is described in two reviews. Refund requests, refusals or disputed charges appear in four reviews from customers sorting out the final bill.
THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH
Phone calls and callbacks
4 · 26% in Atlanta
Late or missed delivery
2 · 10% in Atlanta
Late or missed pickup
2 · 10% in Atlanta
Bill higher than the quote
1 · 7% in Atlanta
Container condition
1 · 3% in Atlanta
Deposit, refund or cancellation
1 · 9% in Atlanta
No complaints in them about billing mistakes, weight overage charges, damage to property or where it was placed.
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Sort debris before loading
The 10-yard listing adds $15 per extra day, plus tax. Large amounts of concrete or asphalt need separate dumpsters; brick, block, concrete and dirt go in a separate container filled no more than halfway.
- Five reviews describe a delivery or pickup that was late, delayed, or never happened.
- The FAQ says protective wood boards are laid down on deliveries if requested, while the Alpharetta page says all Alpharetta dumpster rentals include plywood placed to protect the driveway.
Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 7 Oct 2026
Its website (junkgone.com): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026