Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 13 WITH A COMPLAINT3of 13 bad reviews with a reason
are about billing mistakes
are about billing mistakes
This company23%
Atlanta9%
Showing up on time
COUNTED FROM 120 GOOGLE REVIEWS TO OCT 20268
bad reviews about missed trash pickup
of its 13 bad reviews with a reason · in Atlanta, 42% of complaints are about this
Where can it go?
GOOGLE REVIEWS · CITY RULES CHECKED OCT 2026
!Complaints about where it was placed · 2 bad reviews
→Street or sidewalk in Lawrenceville: city permit from Planning & Development Department
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Requested pickups left behind
A bulky item requested for pickup was left behind in nine reviews, even after customers asked for its collection. Paid-for or set-out yard waste was not collected in seven reviews, either.
THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH
Missed trash pickup
8 · 42% in Atlanta
Phone calls and callbacks
3 · 26% in Atlanta
Billing mistakes
3 · 9% in Atlanta
Load or items refused
2 · 4% in Atlanta
Deposit, refund or cancellation
2 · 9% in Atlanta
Where it was placed
2 · 4% in Atlanta
Price felt too high
1 · 8% in Atlanta
No complaints in them about late or missed delivery, late or missed pickup, bill higher than the quote, weight overage charges or damage to property.
What do happy customers mention?
COUNTED FROM ITS 120 GOOGLE REVIEWS · NO QUOTES
Did what they said they would2
Bulky, hazardous, e-waste and appliance special pickups2
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
13 of 95bad reviews with text
got an owner reply
got an owner reply
Atlanta average: 39% of bad reviews answered
Who runs it
Part of a national waste company
From its listing and website
Location and hours
ADDRESS AND HOURS FROM ITS GOOGLE LISTING75 Curtis Rd, Lawrenceville, GA 30046
Directions ↗ Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCERoll-off rentals run nine days
Renters can keep a roll-off dumpster for 9 days, the site says; for more time, contact customer service.
- The site says a dumpster is delivered within three days, or on a later date the renter chooses.
- The site gives truckload equivalents: 10-yard 4, 15-yard 6, 20-yard 8, 30-yard 12 and 40-yard 16 truckloads.
- The site says to load bulky items first without passing the fill line, and to place the dumpster almost anywhere if the area is clean.
- Five reviews describe asking for a supervisor or manager and not reaching one or getting no return call.
- Five reviews say they had to use this company because a county or city arrangement assigned it.
Compare with
All 659 in Atlanta →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Lawrenceville: street permit rules (https://www.lawrencevillega.org/m/newsflash/Home/Detail/446)Checked Oct 2026