Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 75 WITH A COMPLAINT

34of 75 bad reviews with a reason
are about a bill above the quote or billing mistakes

This company45%

Atlanta15%

1 reviews say the price was explained upfront. 18 bad reviews are about a weight overage charge.

Showing up on time

COUNTED FROM 424 GOOGLE REVIEWS TO OCT 2026

reviews praising on-time delivery and pickup

4–5★ reviews

bad reviews about late or missed delivery

of its 75 bad reviews with a reason · in Atlanta, 10% of complaints are about this

bad reviews about late or missed pickup

of its 75 bad reviews with a reason · in Atlanta, 10% of complaints are about this

reviews mentioning same-day delivery

4–5★ reviews

Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026

✓Placed exactly where asked · 1 review

!Complaints about where it was placed · 4 bad reviews

!Damage to property · 8 bad reviews

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH

Rude staff 29 · 25% in Atlanta

Bill higher than the quote 22 · 7% in Atlanta

Phone calls and callbacks 19 · 26% in Atlanta

Weight overage charges 18 · 5% in Atlanta

Billing mistakes 12 · 9% in Atlanta

Late or missed delivery 11 · 10% in Atlanta

Late or missed pickup 8 · 10% in Atlanta

What do happy customers mention?

COUNTED FROM ITS 424 GOOGLE REVIEWS · NO QUOTES

Dependability gets frequent praise

Dependability and on-time delivery and pickup receive unusually common praise. Helpful, friendly office and phone staff do too.

Fair prices36

Did what they said they would25

Quick, clear replies16

On time, as promised16

Office and phone staff helpful and friendly3

Clean, newer containers2

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

71 of 77bad reviews with text
got an owner reply

Atlanta average: 39% of bad reviews answered

Where do they deliver?

TOWNS FROM ITS WEBSITE · READ 14 OCT 2026 · ADDRESS AND HOURS FROM ITS GOOGLE LISTING

places named on its website

Norcross

its listed address

PLACES IT NAMES

AuburnCantonWoodstockJonesboroForest ParkIrondaleCollege ParkMariettaSmyrnaKennesawMabletonPowder SpringsAcworthAustell

105 Hill St NW, Norcross, GA 30071

Mon–Fri 6 AM–6 PM · Sat 8 AM–4 PM · Sun Closed

Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Call to request pickup

After you finish with the dumpster, the site says to call 678-315-2193 to request pickup. The owner replies say landfill scales determine weight, and customers can request a copy of the landfill ticket.

The site charges $44.00 per 1,000 lb of over-limit C&D debris and $49.50 per 1,000 lb of over-limit MSW.
Five reviews describe an extra day or fee charged for keeping a dumpster longer, tied to when pickup was called or when the rental days were counted.
Seven reviews describe a weight-based charge billed weeks or months after pickup.
Six reviews describe card charges made without notice, or fraud they link to card details given to the company.