Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 19 WITH A COMPLAINT1of 19 bad reviews with a reason
are about billing mistakes
are about billing mistakes
This company5%
Atlanta9%
Showing up on time
COUNTED FROM 194 GOOGLE REVIEWS TO OCT 20261
review praising on-time delivery and pickup
4–5★ reviews
3
bad reviews about late or missed delivery
of its 19 bad reviews with a reason · in Atlanta, 10% of complaints are about this
1
bad review about late or missed pickup
of its 19 bad reviews with a reason · in Atlanta, 10% of complaints are about this
10
bad reviews about missed trash pickup
of its 19 bad reviews with a reason · in Atlanta, 42% of complaints are about this
What do public records show?
GWINNETT COUNTY LIST, READ OCT 2026
LicenceGwinnett County approved hauler (C&D)
Where can it go?
GOOGLE REVIEWS TO OCT 2026
!Damage to property · 2 bad reviews
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Skipped pickups and credit holds
Seven dated reviews in the sources describe missed or skipped pickups. In an owner reply, Waste Pro says a June non-collection happened because the account was on credit hold; it says customers are notified when that happens.
THIS COMPANYIN ATLANTA: SHARE OF COMPLAINTS ABOUT EACH
Missed trash pickup
10 · 42% in Atlanta
Rude staff
7 · 25% in Atlanta
Phone calls and callbacks
5 · 26% in Atlanta
Late or missed delivery
3 · 10% in Atlanta
Price felt too high
2 · 8% in Atlanta
Contract terms
2 · 4% in Atlanta
Damage to property
2 · 6% in Atlanta
No complaints in them about bill higher than the quote, weight overage charges or where it was placed.
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
41 of 42bad reviews with text
got an owner reply
got an owner reply
Atlanta average: 39% of bad reviews answered
Who runs it
Part of a national waste company
From its listing and website
Location and hours
ADDRESS AND HOURS FROM ITS GOOGLE LISTING4785 Fulton Industrial Blvd SW, Atlanta, GA 30336
Directions ↗ Mon–Fri 8 AM–5 PM · Sat–Sun Closed
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCEWhen Waste Pro cannot find an account
Eight owner replies ask reviewers to email because Waste Pro could not locate them.
Compare with
All 659 in Atlanta →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Its website (wasteprousa.com#atlanta): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026
Gwinnett County approved hauler (C&D)Gwinnett County list, read Oct 2026