Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 22 WITH A COMPLAINT8of 22 bad reviews with a reason
are about a bill above the quote or billing mistakes
are about a bill above the quote or billing mistakes
This company36%
Dallas11%
16 bad reviews are about a weight overage charge.
Showing up on time
COUNTED FROM 122 GOOGLE REVIEWS TO OCT 202611
reviews praising on-time delivery and pickup
4–5★ reviews
2
bad reviews about late or missed delivery
of its 22 bad reviews with a reason · in Dallas, 6% of complaints are about this
2
bad reviews about late or missed pickup
of its 22 bad reviews with a reason · in Dallas, 4% of complaints are about this
Where can it go?
GOOGLE REVIEWS TO OCT 2026
✓Placed exactly where asked · 1 review
!Damage to property · 2 bad reviews
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Bills above the quote
Bills above the quote are another concern, with five bad reviews since Oct 2023 describing that mismatch.
THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Weight overage charges
16 · 4% in Dallas
Bill higher than the quote
5 · 5% in Dallas
Phone calls and callbacks
3 · 30% in Dallas
Billing mistakes
3 · 6% in Dallas
Price felt too high
3 · 7% in Dallas
Rude staff
3 · 27% in Dallas
Late or missed delivery
2 · 6% in Dallas
No complaints in them about where it was placed or deposit, refund or cancellation.
What do happy customers mention?
COUNTED FROM ITS 122 GOOGLE REVIEWS · NO QUOTES
On time, as promised11
Fair prices5
Did what they said they would3
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
2 of 23bad reviews with text
got an owner reply
got an owner reply
Dallas average: 57% of bad reviews answered
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCEAsk about early pickup or swaps
Before requesting a pickup or swap, ask how the company decides the dumpster is ready; the site says an earlier request may bring an extra trip fee.
- One review says the company rushed them through signing an e-contract link without verbally telling them about items they can't put in the dumpster.
- Reviewers report included weight of 1,000 lb for a 15-yard bin, 2,000 lb for a 20-yard, and 3,300 lb for a 30-yard.
- Site lists refrigerators, hot water tanks, tires, paint cans, adhesives, lightbulbs and household cleaners as never allowed.
Compare with
All 802 in Dallas →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026