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Waste hauler

Frontier Waste Solutions Dallas

Dallas, TX · 3.7★ from 351 Google reviews

Call (888) 854-2905Website ↗Directions
GOOGLE RATING
3.7★
351 reviews · 56 in the last 12 months
1–2★ REVIEWS WITH TEXT SINCE OCT 2023
62
most about: missed trash pickup
SUMMARY
Rates can reach $800

Frontier's Dallas page says rates can reach $800 depending on how far material is hauled from site to site. Reviewers also describe price increases or surcharges applied without advance notice.

WRITTEN WITH AI FROM THE FACTS ON THIS PAGE · EACH CLAIM CHECKED · HOW WE WRITE: /METHOD/

Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 62 WITH A COMPLAINT
2of 62 bad reviews with a reason
are about billing mistakes
This company3%
Dallas6%

Showing up on time

COUNTED FROM 351 GOOGLE REVIEWS TO OCT 2026
1
bad review about late or missed delivery
of its 62 bad reviews with a reason · in Dallas, 6% of complaints are about this
2
bad reviews about late or missed pickup
of its 62 bad reviews with a reason · in Dallas, 4% of complaints are about this
41
bad reviews about missed trash pickup
of its 62 bad reviews with a reason · in Dallas, 42% of complaints are about this
Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026
!Complaints about where it was placed · 3 bad reviews
!Damage to property · 5 bad reviews

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026
Reviewers report pickup gaps and support problems

Some renters say scheduled pickups stop around payment or bill-due dates. Callers also report long holds or unanswered calls to customer service.

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Missed trash pickup 41 · 42% in Dallas
Phone calls and callbacks 17 · 30% in Dallas
Rude staff 14 · 27% in Dallas
Load or items refused 8 · 7% in Dallas
Damage to property 5 · 6% in Dallas
Price felt too high 5 · 7% in Dallas
Where it was placed 3 · 4% in Dallas
No complaints in them about bill higher than the quote or weight overage charges.

What do happy customers mention?

COUNTED FROM ITS 351 GOOGLE REVIEWS · NO QUOTES
Bulky, hazardous, e-waste and appliance special pickups9
Did what they said they would8
Quick, clear replies4

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023
78 of 109bad reviews with text
got an owner reply
Dallas average: 57% of bad reviews answered

Where do they deliver?

TOWNS FROM ITS WEBSITE · READ 14 OCT 2026 · ADDRESS AND HOURS FROM ITS GOOGLE LISTING
The name is changing to GFL

Frontier's homepage says it has joined GFL Environmental and that its name and look will change to GFL.

10
places named on its website
Dallas
its listed address
PLACES IT NAMES
DallasFort WorthAddisonCarrolltonCelinaFarmers BranchGarlandIrvingProsperWilmer
2323 Bryan St Ste 2620, Dallas, TX 75201, United States
Mon–Fri 8 AM–5 PM · Sat–Sun Closed
Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Frontier is changing to GFL

On its homepage, Frontier says it has joined GFL Environmental and will change its name and look to GFL.

  • The Dallas page says prices are based on time and distance within the Dallas-Fort Worth metroplex, the material being hauled, the container size, and the length of the rental period.
  • Eleven reviews describe a missed or skipped scheduled pickup: .

Sources and method

Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Its website (frontierwaste.com#dallas): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026
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