Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 8 WITH A COMPLAINT

1of 8 bad reviews with a reason
are about billing mistakes

This company12%

Dallas6%

Showing up on time

COUNTED FROM 123 GOOGLE REVIEWS TO OCT 2026

bad reviews about missed trash pickup

of its 8 bad reviews with a reason · in Dallas, 42% of complaints are about this

Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026

!Complaints about where it was placed · 2 bad reviews

!Damage to property · 2 bad reviews

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

Reviewers report skipped and unfinished pickups

Since Oct 2023, five bad reviews concerned missed pickups, more than any other tracked complaint. Other bad reviews raised property damage, container placement and refused loads.

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH

Missed trash pickup 5 · 42% in Dallas

Damage to property 2 · 6% in Dallas

Where it was placed 2 · 4% in Dallas

Load or items refused 2 · 7% in Dallas

Deposit, refund or cancellation 1 · 6% in Dallas

Rude staff 1 · 27% in Dallas

Phone calls and callbacks 1 · 30% in Dallas

No complaints in them about late or missed delivery, late or missed pickup, bill higher than the quote or weight overage charges.

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

6 of 11bad reviews with text
got an owner reply

Dallas average: 57% of bad reviews answered

Where do they deliver?

TOWNS FROM ITS WEBSITE · READ 14 OCT 2026 · ADDRESS AND HOURS FROM ITS GOOGLE LISTING

places named on its website

Wilmer

its listed address

PLACES IT NAMES

Wilmer

6301 I-45, Wilmer, TX 75172

Mon–Fri 6 AM–5:30 PM · Sat 6 AM–1 PM · Sun Closed

Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Several charges shape the price

The page says pricing depends on size, material, rental length and distance within the Dallas-Fort Worth metroplex. It lists delivery, daily rent, fuel surcharge, franchise fee and tax as separate charges.