dumpelo City, ZIP or company
Waste hauler

Neighborhood Sanitation

Dallas, TX · 3.3★ from 47 Google reviews

Call (903) 887-6711
GOOGLE RATING
3.3★
47 reviews · 9 in the last 12 months
1–2★ REVIEWS WITH TEXT SINCE OCT 2023
6
no single leading reason
SUMMARY
Pickup interruptions

Pickup problems appear in 12 reviews, including missed collections, stopped service, and trash left out after a missed day. Owner replies tie some service interruptions to declined cards or returned autopay payments.

WRITTEN WITH AI FROM THE FACTS ON THIS PAGE · EACH CLAIM CHECKED · HOW WE WRITE: /METHOD/

Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 6 WITH A COMPLAINT
0of 6 bad reviews with a reason
are about billing
This company0%
Dallas11%

Showing up on time

COUNTED FROM 47 GOOGLE REVIEWS TO OCT 2026
3
bad reviews about missed trash pickup
of its 6 bad reviews with a reason · in Dallas, 42% of complaints are about this

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 7 OCT 2026
Reviewers report unanswered calls and texts

Calls or texts went unanswered in nine reviews, while the owner says he returns calls personally.

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Phone calls and callbacks 3 · 30% in Dallas
Missed trash pickup 3 · 42% in Dallas
Load or items refused 1 · 7% in Dallas
Rude staff 1 · 27% in Dallas
No complaints in them about late or missed delivery, late or missed pickup, bill higher than the quote, billing mistakes or weight overage charges.

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023
12 of 18bad reviews with text
got an owner reply
Dallas average: 57% of bad reviews answered

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING
No public yard listed: it comes to you
Mon–Fri 9 AM–5 PM · Sat–Sun Closed

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Billing and route changes

Billing is described as every three months, while service is called month to month. An owner reply says holiday pickup moves to the next business day, while another says the company works most holidays. Service was canceled for a street, with poor road conditions cited by the owner.

  • The owner reply in says the green cart is company property, which was retrieved after the prior owner gave notice.
  • Reviews name Jason as the person who runs the company and Kim as someone who answers customers' questions .

Sources and method

Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 7 Oct 2026
Request a correctionOwn this company? Claim this page