Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026
Reviewers on charges and site rules
Before arrival, six reviews say a charge, rule or free-visit requirement was not posted or explained.
THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Rude staff
12 · 27% in Dallas
Price felt too high
11 · 7% in Dallas
Phone calls and callbacks
2 · 30% in Dallas
Missed trash pickup
2 · 42% in Dallas
Load or items refused
1 · 7% in Dallas
Billing mistakes
1 · 6% in Dallas
No complaints in them about late or missed delivery, late or missed pickup, bill higher than the quote, weight overage charges or damage to property.