Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 15 WITH A COMPLAINT

0of 15 bad reviews with a reason
are about billing

This company0%

Dallas11%

Showing up on time

COUNTED FROM 75 GOOGLE REVIEWS TO OCT 2026

bad reviews about late or missed delivery

of its 15 bad reviews with a reason · in Dallas, 6% of complaints are about this

bad review about late or missed pickup

of its 15 bad reviews with a reason · in Dallas, 4% of complaints are about this

bad reviews about missed trash pickup

of its 15 bad reviews with a reason · in Dallas, 42% of complaints are about this

Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026

!Damage to property · 1 bad review

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH

Missed trash pickup 6 · 42% in Dallas

Load or items refused 3 · 7% in Dallas

Late or missed delivery 2 · 6% in Dallas

Rude staff 2 · 27% in Dallas

Phone calls and callbacks 2 · 30% in Dallas

Damage to property 1 · 6% in Dallas

Late or missed pickup 1 · 4% in Dallas

No complaints in them about bill higher than the quote, billing mistakes, weight overage charges, where it was placed or deposit, refund or cancellation.

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

39 of 39bad reviews with text
got an owner reply

Dallas average: 57% of bad reviews answered

Who runs it

Part of a national waste company

From its listing and website

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING

1212 Harrison Ave, Arlington, TX 76011

Mon–Fri 7 AM–4 PM · Sat–Sun Closed

Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Reviewers describe long, unresolved calls

Callers describe long waits, unanswered calls or no resolution in 11 reviews; the guide says delivery comes within three days of ordering, or later if the renter chooses.

The guide says a rental can run 9 days, longer rentals need a call to customer service, and a call by 4 p.m. usually means pickup by 6 p.m. the next day.
The guide says the dumpster can go almost anywhere if the area is clean, and asks renters to load bulky items first and stay below the fill line.
The rental page says it offers a variety of dumpster sizes and prices to meet your needs.
Twelve reviews describe missed or delayed pickups.
Seven reviews describe disputed fees or charges, including overage fees, a fuel recovery fee not refunded, and charges during cancellation or missed service.
Six reviews describe trash spilled, dropped, or left on the ground after collection.
Two reviews describe cancellation problems: one says service slowed during a community's 90-day notice period, and another says charges continued for months after cancellation requests.