Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 27 WITH A COMPLAINT

2of 27 bad reviews with a reason
are about a bill above the quote or billing mistakes

This company7%

Dallas11%

Showing up on time

COUNTED FROM 101 GOOGLE REVIEWS TO OCT 2026

bad reviews about late or missed delivery

of its 27 bad reviews with a reason · in Dallas, 6% of complaints are about this

bad reviews about missed trash pickup

of its 27 bad reviews with a reason · in Dallas, 42% of complaints are about this

GOOGLE REVIEWS TO OCT 2026

!Complaints about where it was placed · 2 bad reviews

!Damage to property · 5 bad reviews

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

Reviewers describe rude staff and callback trouble

Rude staff appears in 10 bad reviews. The bad-review window starts in October 2023. Reviewers also describe difficulty getting callbacks.

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH

Missed trash pickup 13 · 42% in Dallas

Rude staff 10 · 27% in Dallas

Phone calls and callbacks 6 · 30% in Dallas

Damage to property 5 · 6% in Dallas

Where it was placed 2 · 4% in Dallas

Load or items refused 2 · 7% in Dallas

Late or missed delivery 2 · 6% in Dallas

No complaints in them about late or missed pickup or weight overage charges.

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

44 of 52bad reviews with text
got an owner reply

Dallas average: 57% of bad reviews answered

Part of a national waste company

From its listing and website

ADDRESS AND HOURS FROM ITS GOOGLE LISTING

1450 E Cleveland St, Hutchins, TX 75141

Mon–Fri 8 AM–5 PM · Sat–Sun Closed

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Keep the load below the fill line

Load bulky items first and stop at the fill line; the company says it can place the dumpster almost anywhere if the area is clean.

The company says a rented dumpster is delivered within three days, pickup is arranged by calling before 4 p.m. and usually made by 6 p.m. the next day, and rentals run 9 days with extensions through customer service.
Five reviews describe the price or base rate rising during service.
Three reviews describe a three-year contract term, and three describe automatic renewal.
One review lists fuel and environmental fees and overage fees on top of a base rate, and another says a fuel surcharge was not mentioned at signup.
Five reviews describe having no alternative provider because a city or town contracts with Republic.