Bill vs quote
EVERY 1–2★ REVIEW SINCE OCT 2023 · 9 WITH A COMPLAINT1of 9 bad reviews with a reason
are about billing mistakes
are about billing mistakes
This company11%
Dallas6%
2 bad reviews are about a weight overage charge.
Showing up on time
COUNTED FROM 88 GOOGLE REVIEWS TO OCT 20264
reviews praising on-time delivery and pickup
4–5★ reviews
1
bad review about late or missed delivery
of its 9 bad reviews with a reason · in Dallas, 6% of complaints are about this
2
bad reviews about late or missed pickup
of its 9 bad reviews with a reason · in Dallas, 4% of complaints are about this
1
review mentioning same-day delivery
4–5★ reviews
What do public records show?
FMCSA · FETCHED 6 OCT 2026Six inspections found vehicles pulled from service
Federal records cover the last 24 months. In that span, they show 14 roadside inspections. Six inspections found vehicles that had to be taken off the road.
USDOT4176803 Active
Fleet5 trucks · 5 drivers
On FMCSA since2024 · 2 years
Out-of-service ordersNone
14 roadside inspections in 24 months · inspections that put a vehicle out of service: 6 · a driver: 1
1 crash in the last 24 months (how to read this)
Where can it go?
GOOGLE REVIEWS TO OCT 2026
✓Placed exactly where asked · 3 reviews
!Damage to property · 1 bad review
Why were unhappy customers unhappy?
EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026Phone contact is the clearest complaint
Among 11 bad reviews with text, phone contact is the clearest complaint. That count covers reviews since October 2023; other complaints involve weight charges and missed pickups.
THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Phone calls and callbacks
5 · 30% in Dallas
Weight overage charges
2 · 4% in Dallas
Late or missed pickup
2 · 4% in Dallas
Rude staff
1 · 27% in Dallas
Price felt too high
1 · 7% in Dallas
Billing mistakes
1 · 6% in Dallas
Damage to property
1 · 6% in Dallas
No complaints in them about bill higher than the quote or where it was placed.
What do happy customers mention?
COUNTED FROM ITS 88 GOOGLE REVIEWS · NO QUOTES
People report quick answers and punctual service
People describe quick replies and promises kept, along with drop-offs and pickups that arrive when expected.
Quick, clear replies11
Fair prices7
Did what they said they would4
On time, as promised4
Placed exactly where asked3
Easy online booking, payment and scheduling2
Does the owner respond?
OWNER REPLIES ON GOOGLE · SINCE OCT 2023
6 of 11bad reviews with text
got an owner reply
got an owner reply
Dallas average: 57% of bad reviews answered
Where do they deliver?
TOWNS FROM ITS WEBSITE · READ 14 OCT 2026 · ADDRESS AND HOURS FROM ITS GOOGLE LISTINGPLACES IT NAMES
Dallas
3640 Cedardale Rd, Dallas, TX 75241
Directions ↗ Mon–Fri 7 AM–7 PM · Sat 7 AM–12 PM · Sun Closed
Good to know before you call
FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCECancellation timing and dumpster damage
Cancel by 4 pm EST on the business day before delivery. $25 is kept from the refund as credit toward the next order. Later cancellations cost a $150 trip fee.
- The terms include 2 tons (4,000 lbs) with the 10-yard and 20-yard and 3 tons (6,000 lbs) with the 30-yard, each with 10 days of rental.
- Two reviews describe weight charges after pickup above the amount first quoted or paid, and an owner reply says the company charges for extra tonnage and keeps receipts from the city landfill.
- The terms charge a $150 trip fee for an inaccessible or unready dumpster, such as blocked access, locked gates or overloaded containers, and a trip fee applies when the company moves a dumpster on request.
- Customers may not move dumpsters themselves, and customers are responsible for any damage done to the dumpster while on their job site.
- The item pages estimate capacity: the 10-yard holds about 3–4 pickup truck loads or 60 32-gallon bags, the 20-yard about 6–8 loads or 120 bags, and the 30-yard about 9–12 loads or 180 bags.
Compare with
All 802 in Dallas →Sources and method
Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
Its website (texasrubbish.com): prices, fees, towns, services; each price checked against the text around itRead 14 Oct 2026
FMCSA company census and roadside inspections, USDOT 4176803Fetched 6 Oct 2026