dumpelo City, ZIP or company
National waste company

Waste Connections Fort Worth

Haltom City, TX · 4.5★ from 562 Google reviews

Call (817) 222-2221Website ↗Directions
GOOGLE RATING
4.5★
562 reviews · 240 in the last 12 months
1–2★ REVIEWS WITH TEXT SINCE OCT 2023
30
most about: missed trash pickup
SUMMARY
Contract terms draw complaints

Contract-term problems appear in seven bad reviews since Oct 2023. They are unusually common here compared with complaints across the Dallas metro.

WRITTEN WITH AI FROM THE FACTS ON THIS PAGE · EACH CLAIM CHECKED · HOW WE WRITE: /METHOD/

Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 29 WITH A COMPLAINT
3of 29 bad reviews with a reason
are about a bill above the quote or billing mistakes
This company10%
Dallas11%

Showing up on time

COUNTED FROM 562 GOOGLE REVIEWS TO OCT 2026
3
reviews praising on-time delivery and pickup
4–5★ reviews
13
bad reviews about missed trash pickup
of its 29 bad reviews with a reason · in Dallas, 42% of complaints are about this
Roll-off dumpster on a home driveway resting on wooden boards that protect the pavement.

Where can it go?

GOOGLE REVIEWS TO OCT 2026
!Complaints about where it was placed · 1 bad review
!Damage to property · 2 bad reviews

Why were unhappy customers unhappy?

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026
Reviewers report rate increases and missed pickups

Some reviewers say rates or fees climbed, including a charge increase they say came without warning. Other complaints cover extra or overloaded material, missed scheduled pickups, and calls, emails or messages that went unanswered.

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH
Missed trash pickup 13 · 42% in Dallas
Phone calls and callbacks 10 · 30% in Dallas
Contract terms 7 · 8% in Dallas
Rude staff 5 · 27% in Dallas
Price felt too high 3 · 7% in Dallas
Load or items refused 2 · 7% in Dallas
Billing mistakes 2 · 6% in Dallas
No complaints in them about late or missed delivery, late or missed pickup or weight overage charges.

What do happy customers mention?

COUNTED FROM ITS 562 GOOGLE REVIEWS · NO QUOTES
Reviewers describe a separate bulk pickup

For bulky items, reviewers say a separate bulk truck or bulk week handled collection.

Quick, clear replies25
Did what they said they would19
Bulky, hazardous, e-waste and appliance special pickups4
Fair prices3
On time, as promised3

Does the owner respond?

OWNER REPLIES ON GOOGLE · SINCE OCT 2023
33 of 68bad reviews with text
got an owner reply
Dallas average: 57% of bad reviews answered

Who runs it

Part of a national waste company
From its listing and website

Location and hours

ADDRESS AND HOURS FROM ITS GOOGLE LISTING
4001 Old Denton Rd, Haltom City, TX 76117
Mon–Fri 8 AM–5 PM · Sat–Sun Closed
Directions ↗

Good to know before you call

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE
Reviewers report damage during service

During service, three reviews report damage to containers or property.

  • Three reviews say the rate or fee has gone up over time, and one says charges were increased without prior notice.

Sources and method

Google listing: name, address, phone, hours, categoriesCollected Oct 2026
Google reviews: rating and counts; every 1–2★ review since Oct 2023 read in fullRead 6 Oct 2026
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