Bill vs quote

EVERY 1–2★ REVIEW SINCE OCT 2023 · 17 WITH A COMPLAINT

1of 17 bad reviews with a reason
are about a bill above the quote

This company6%

Dallas5%

Showing up on time

COUNTED FROM 32 GOOGLE REVIEWS TO OCT 2026

bad review about late or missed pickup

of its 17 bad reviews with a reason · in Dallas, 4% of complaints are about this

bad reviews about missed trash pickup

of its 17 bad reviews with a reason · in Dallas, 42% of complaints are about this

GOOGLE REVIEWS TO OCT 2026

!Damage to property · 1 bad review

EVERY 1–2★ REVIEW SINCE OCT 2023 · READ 6 OCT 2026

THIS COMPANYIN DALLAS: SHARE OF COMPLAINTS ABOUT EACH

Phone calls and callbacks 6 · 30% in Dallas

Missed trash pickup 5 · 42% in Dallas

Contract terms 4 · 8% in Dallas

Rude staff 2 · 27% in Dallas

Deposit, refund or cancellation 2 · 6% in Dallas

Price felt too high 2 · 7% in Dallas

Load or items refused 1 · 7% in Dallas

No complaints in them about late or missed delivery, billing mistakes, weight overage charges or where it was placed.

OWNER REPLIES ON GOOGLE · SINCE OCT 2023

14 of 23bad reviews with text
got an owner reply

Dallas average: 57% of bad reviews answered

Part of a national waste company

From its listing and website

ADDRESS AND HOURS FROM ITS GOOGLE LISTING

3530 Singleton Blvd, Dallas, TX 75212

Mon–Fri 8 AM–5 PM · Sat–Sun Closed

FROM ITS WEBSITE AND REVIEWS · EACH CHECKED AGAINST ITS SOURCE

Pay through the account portal

The Dallas FAQ says you can pay by logging in to the account portal or making a quick one-time payment.

Five reviews describe a five-year or 60-month agreement, and two of them describe auto-renewal.
Three reviews describe bills continuing after the customer asked to cancel.
Five reviews describe fees or price increases added without prior notice or clear explanation.
Six reviews describe missed or skipped pickups.
Review says its first bill was almost double the quote, with fees it says were unmentioned.