Waste Connections of Texas - Houston Metro

Humble, TX · 4.2★ from 502 Google ratings

Google rating

4.2★

502 ratings · 481 with written text

Written reviews read

477

327 in the last 12 months

Replies to 1 and 2 star reviews

50 of 85

written reviews with an owner reply

What customers say

477 written reviews read

clear, consistent communication65 of 477 · Houston 10%

fair, affordable, competitive price34 of 477 · Houston 18%

expensive, higher than competitors32 of 477 · Houston 1%

surprise or unexplained extra charges29 of 477 · Houston <1%

pickup late, delayed, missed or dumpster left for weeks24 of 477 · Houston 1%

Customers report that cancellation requires a certified letter and that contracts may renew automatically; one customer says notice is due 90 days before the term ends.3 reviews · latest 2026
A customer reports that a pickup was claimed despite bins not all being emptied; another says tracking the driver after missed pickups revealed fake pictures.2 reviews · latest 2026
Customers report disputed extra-yard charges, including charges they say were assessed when containers were not visibly full.4 reviews · latest 2026
Customers report getting help switching waste providers; one customer says a representative helped send cancellation notices to the prior provider.2 reviews · latest 2025

from its Google listing

2010 Wilson Rd, Humble, TX 77396